Frequently Asked Questions

What products do you offer?

We offer a variety of purely digital items – for example, digital planners and journals, printable worksheets/art prints, and ebooks – all delivered as files (no physical shipment). In our store you’ll find planners, journals, and other printables (PDFs or images) that you can instantly download.

Do you also offer physical products or services?

What is your return policy?

Can I share or redistribute the digital products I buy?

What if I have trouble downloading or using my file?

Because digital files cannot be “returned” once delivered, we do not offer refunds on digital downloads. Once you download the file, it cannot be returned or undone.

We're here to help! If you encounter any issues with downloading or accessing your files, please contact us at hello@soulsparkandbloom.com. We are committed to helping customers access their purchases.

Currently we sell only digital products. Since our goods exist purely in digital format, there is no shipping or inventory involved. (We do plan to add physical items or services, like printed books or courses, in the future.)

The license we provide is strictly for single-person personal use. You must not share, sell, or give away the files to anyone else. As noted, you may not resell, redistribute, or share our digital resources. Each person who wants a copy should purchase their own license.